Public sector - Healthcare

Business challenges

Administrative simplification and improved public efficiency are the main challenges in Government modernisation at this time. Networking the public sector seems like an absolute necessity. This means that e-Administration, public performance, cost reduction, and open information technology systems are the major business challenges of the public service today. Between 2007 and 2009, more than 250 projects linked to information technology and communication have been executed in order to support the modernisation of the government.

Technology challenges

Information technology investments in the public sector and the administrations are one of the most efficient means to reduce the important weight of public spending in our Belgian and Luxembourg economy. The technological evolutions allow for example a better focus on investment return, on automation and improvement of administrative processes, and on reinforcing the IT collaboration between administrations and the private sector. The technological challenges of the public sector are concentrated around the use of Open Source, information system interoperability, Internet access for everyone, and strengthening security.

The GFI offering

The entire public sector calls on every actor in the information sector value chain: system integrators, consulting firms, software editors, hardware producers, and telecommunication providers. More than 90% of the IT decision makers in the public sector use external service providers.

GFI disposes of a real competence capital for the public sector, and we realise more than 17% of our revenue in this sector. More than 1000 people are dedicated to this vertical, whether it concerns consulting services, managed projects, information technology solutions, and industrialisation services. Our verticalised offering for the public sector includes:

• Performance tuning: improve productivity of an operational chain characterised by complex processes and/or multiple important third parties and/or very heterogeneous IT systems.
• Human Resource Information Systems: solutions to support public sector agents with the challenge of new objectives such as rationalisation of administrative activities, opening HRIS to the managers, and budgetary control and management.
• e-Business: in view of public service accessibility, GFI can offer solutions that can declutch information, accentuate collaboration, and make information systems evolve around business processes.
• Infrastructure: large portfolio of infrastructure offerings that ensure performance, integrity and continuity of public sector information systems whilst producing significant productivity gains. Industry standard solutions help the public sector to continue to modernise and to simplify and reduce costs.
• Software solutions: with a software branch of about 700 people, GFI is one of the largest software producers for the public sector. With a presence in local municipalities, local governments, regional governments, the federal government, central administrations, the European Commission, and multiple hospitals and health care institutions, GFI is an important player in this sector. The GFI software for the public sector is concentrated in three domains:
1. Local communities: large functional coverage such as human resource management, financial management, social services, patrimonial real estate and public infrastructures. Dematerialisation solutions contribute to paperless environments and facilitate electronic signatures.
2. Public institutions: management of budgets and accounting specifically developed for large public institutions.
3. Time management & Activity management: solutions for the management of timetables and schedules, part time, modulation, flexibility, and specific time reduction schemes.